The recall, which began on Monday, Oct. 19, has been issued due to reports of some LiveWire motorcycles having powertrains that “unexpectedly shut down and not restart” as a result of a “software issue in the Onboard Charging (OBC) system,” the NHTSA states.
“An unexpected loss of propulsion without the ability to restart may increase the risk of a crash,” the NHTSA further explains in its published recall.
“In the interest of customers’ safety and satisfaction, Harley-Davidson announced a voluntary safety recall involving certain model year 2020 LiveWire motorcycles, which will require a software update,” a Harley-Davidson spokesperson confirmed to FOX Business via email. “This update will be performed at no cost to customers.”
Owners of the recalled Harley-Davidson 2020 LiveWire (ELW) motorcycles could potentially experience a “software issue in the Onboard Charging system,” the National Highway Traffic Safety Administration wrote. (Credit: Harley-Davidson Motor Company)
The recall impacts bikes produced between September 23, 2019, and March 16, 2020.
“Customer notifications will begin on or about the week of Oct. 22,” Harley-Davidson’s spokesperson added. “Customers with these motorcycles should contact an authorized Harley-Davidson LiveWire dealer to schedule an appointment to have updated software installed.”
Owners of Harley-Davidson’s 2020 LiveWire (ELW) models can also contact the NHTSA by phone through its toll-free safety hotline: 1-888-327-4236. For anyone who may have impaired hearing, the NHTSA can be contacted through the federal agency’s dedicated TeleTYpe phone number: 1-800-424-9153.
The recalled Harley-Davidson LiveWire motorcycles have been assigned an NHTSA campaign number, which is 20V624000.
It is estimated that some 1,012 bikes have been affected by the recall.
A redacted notification letter that will be issued to 2020 LiveWire (ELW) owners is available for viewing on the NHTSA’s website.
Harley-Davidson stock was flat on the news, however, the company has seen its stock struggle in 2020. It is down more than 21% year to date.